Shipping & Delivery policy – Shri Satguru Ayurveda

Shipping and Delivery Policy

All orders are processed within 1-2 business days of receiving your payment, excluding weekends and holidays.
Orders placed on weekends or public holidays will be processed on the next business day.

Standard Shipping : Typically takes *5-7 business days to deliver, depending on the shipping address and the location of the recipient.
Expedited Shipping: If available, expedited shipping options will be provided during checkout. Expedited shipping generally takes *2-3 business days.
International Shipping : We offer international shipping to select countries. Delivery times may vary based on your location. Please contact us for more details on international shipping rates and timeframes.

3. Shipping Costs:

Shipping costs are calculated at checkout based on the size and weight of your order, as well as the shipping address.
Free Shipping: We offer free shipping on all orders over ₹5000 within India.
For international shipments, additional shipping charges will apply and will be calculated at checkout.

4. Order Tracking:

Once your order has been dispatched, you will receive an email with your tracking number.
You can track the status of your shipment through the tracking link provided in the email.

5. Shipping Address:

Please ensure that the shipping address provided at checkout is accurate. We are not responsible for delays or lost packages due to incorrect or incomplete shipping addresses.
If you need to change your shipping address after placing an order, please contact us immediately. We will do our best to accommodate any address changes before your order is dispatched.

6. Order Delivery:

Deliveries will be made during regular business hours to the address provided at checkout.
If there is no one available to receive the delivery at the provided address, a notice will be left, and you may need to arrange for a re-delivery or pickup from the nearest courier center.

7. Damaged or Missing Items:

If you receive a damaged product or notice any missing items, please contact our customer support team within 7 days of receiving your order. We will assist in resolving the issue promptly.
Please retain the damaged item and its packaging, as it may be required for claims with the courier company.

8. Customs and Import Duties (International Orders):

For international orders, any customs duties, taxes, or import charges are the responsibility of the customer.
Please check with your local customs office for any additional charges before placing an order.

9.Delayed Shipments:

While we strive to ensure timely deliveries, we are not responsible for delays caused by unforeseen circumstances, including but not limited to severe weather conditions, courier delays, or customs hold-ups.

10. Contact Us:

If you have any questions or concerns about the shipping and delivery process, please feel free to reach out to us:
Email: shrisatguruayurveda1111@gmail.com
Phone: +9188168-99990